Effective Date: January 1, 2026
This Privacy Policy explains how Neighbor Interiors ("we," "us," or "our") collects, uses, and protects information when you visit www.neighborinteriors.com (the "Site") or interact with us. By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
1. Who We Are
Neighbor Interiors is a luxury interior design firm based in Southlake, Texas, serving the Dallas and Fort Worth area and beyond. You can reach us using the contact details at the end of this policy.
2. Information We Collect
We collect information in two ways: information you give us directly, and information gathered automatically when you use the Site.
Information you provide to us:
Your name, email address, and phone number when you complete a contact form or request a consultation.
Details about your home, project, timeline, and design preferences that you choose to share with us.
Your email address when you download a resource such as our Signature Home Process guide or subscribe to updates.
Any other information you include when you communicate with us by form, email, phone, or social media.
Information collected automatically:
Technical data such as your IP address, browser type, device type, and operating system.
Usage data such as the pages you visit, the links you click, the time and date of your visit, and how you arrived at the Site.
Information collected through cookies and similar technologies, described in Section 5.
3. How We Use Your Information
We use the information we collect to operate our business and serve you well, including to:
Respond to your inquiries and schedule consultations.
Provide, manage, and improve our design services and client experience.
Send you resources you requested, along with occasional updates, offers, and news when you have opted in.
Understand how visitors use the Site so we can improve its content and performance.
Maintain the security of the Site and protect against fraud or misuse.
Comply with our legal and regulatory obligations.
4. How We Share Your Information
We do not sell your personal information. We share it only in the limited circumstances below:
Service providers who help us run our business, such as our website host, email and marketing platforms, analytics providers, and scheduling tools. These providers may only use your information to perform services for us.
Professional partners such as builders, architects, or contractors, but only when it is necessary to deliver a service you have engaged us for and with your knowledge.
Legal and safety reasons, such as when required by law, subpoena, or government request, or to protect the rights, property, or safety of Neighbor Interiors, our clients, or others.
Business transfers, such as a merger, acquisition, or sale of assets, in which case your information may be part of the transferred assets.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to function properly, remember your preferences, and understand how the Site is used. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, though some parts of the Site may not work as intended if you do.
Our Site is built and hosted on Webflow, and we may use analytics tools such as Google Analytics to measure traffic and improve performance. These providers may set their own cookies and process data according to their own privacy policies.
6. Third Party Links and Services
The Site may contain links to other websites and to our social media profiles, including Instagram, Facebook, YouTube, and LinkedIn. We are not responsible for the privacy practices or content of those third party sites. We encourage you to review their privacy policies before providing any information.
7. Data Retention
We keep your information only for as long as needed to fulfill the purposes described in this policy, to maintain our client relationships, and to meet our legal, accounting, and reporting requirements. When information is no longer needed, we take reasonable steps to delete or securely store it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access to it, to correct or delete it, and to opt out of marketing communications. You can unsubscribe from our marketing emails at any time using the link in those emails. To make a privacy request, contact us using the details below, and we will respond as required by applicable law.
10. Children's Privacy
The Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take steps to remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Neighbor Interiors
325 Miron Drive, Suite 110, Southlake, Texas 76092
Phone: 817.912.1047
Email: design@neighborinteriors.com
